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Does the company pay the claim to the beneficiary immediately?

The claim is paid immediately provided the policy requirements are met and the required documents are received. Depending on the circumstances of the claim, we could request additional information or documents.

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Important Information for our Insureds

Due to our annual employee meeting, some of our Triple S Vida offices will have special hours. We want to inform you about the following changes:


Monday, February 16:

  • The Call Center will offer service from 8:00 a.m - 1:00 p,m. o The following offices will be closed: Central Office, Ponce, Yauco, San Germán, Mayagüez, San Sebastián, Isabela, and Arecibo.

Tuesday, February 17:

  • The following offices will be closed: San Juan, Manatí, Barranquitas, Vega Alta, Bayamón, Caguas, Coamo, Juana Díaz, Carolina, San Lorenzo, Guayama, Patillas, Canóvanas, Humacao, Gurabo, and Fajardo.