Get a coverage certificate

A coverage certificate does not include the set of benefits offered by your policy. You may request it through the following links. 

  • Portal www.sssvida.com

    In addition to check the status of a complaint, you can also see additional information concerning your policy such as: Your Contact Information, Coverage Date, Billing, Payment History, Value Balance, Loans, and Sent Documents.

    Portal Mi Triple-S Vida App

    You can make your payments quickly and securely through our Mi Triple-S Vida App

    Portal WhatsApp

    Pay easily through WhatsApp 787-758-4888.

  • IVR (787) 758-4888

    Here you can also check information about your Payments, Policy Value Balance, and Loans, among other services.

foot-icon3

Amount paid in claims for January 2026: $11,497,850.08.

foot-icon3

People we have helped in their battle against cancer: 199,810.

Need to talk to us?

Leave your information if you wish to be contacted directly by one of our representatives. You’ll receive a call within the next 24 hours (or the next working day) to answer your questions. A representative can help you:

  • Answer any question you may have
  • Schedule an appointment to visit your home or office
  • Help you sign up for our health plans

Girl

Important Information for our Insureds

Due to our annual employee meeting, some of our Triple S Vida offices will have special hours. We want to inform you about the following changes:


Monday, February 16:

  • The Call Center will offer service from 8:00 a.m - 1:00 p,m. o The following offices will be closed: Central Office, Ponce, Yauco, San Germán, Mayagüez, San Sebastián, Isabela, and Arecibo.

Tuesday, February 17:

  • The following offices will be closed: San Juan, Manatí, Barranquitas, Vega Alta, Bayamón, Caguas, Coamo, Juana Díaz, Carolina, San Lorenzo, Guayama, Patillas, Canóvanas, Humacao, Gurabo, and Fajardo.