Back to FAQs

How long will it take to receive my policy contract?

In a period between three and five weeks. If you have not received your contract by then, you must contact your authorized sales representative or our Insured Services Department.

Back to FAQs

Important Information for our Insureds

Due to our annual employee meeting, some of our Triple S Vida offices will have special hours. We want to inform you about the following changes:


Monday, February 16:

  • The Call Center will offer service from 8:00 a.m - 1:00 p,m. o The following offices will be closed: Central Office, Ponce, Yauco, San Germán, Mayagüez, San Sebastián, Isabela, and Arecibo.

Tuesday, February 17:

  • The following offices will be closed: San Juan, Manatí, Barranquitas, Vega Alta, Bayamón, Caguas, Coamo, Juana Díaz, Carolina, San Lorenzo, Guayama, Patillas, Canóvanas, Humacao, Gurabo, and Fajardo.