Back to FAQs

Process to claim SINOT death benefits

  • The employer must complete the Employer’s Report on the Application for Death Benefits
  • The employer will give the claimant and dependent of the deceased worker:
    • List of documents required to claim death benefits
    • The Application for Death Benefits with the full Employer’s Report
  • The claimant must call Triple-S Vida:
  •  We will not accept incomplete claims or those sent by mail. All claim documents must be delivered to one of our service offices by appointment.
Back to FAQs

Important Information for our Insureds

Due to our annual employee meeting, some of our Triple S Vida offices will have special hours. We want to inform you about the following changes:


Monday, February 16:

  • The Call Center will offer service from 8:00 a.m - 1:00 p,m. o The following offices will be closed: Central Office, Ponce, Yauco, San Germán, Mayagüez, San Sebastián, Isabela, and Arecibo.

Tuesday, February 17:

  • The following offices will be closed: San Juan, Manatí, Barranquitas, Vega Alta, Bayamón, Caguas, Coamo, Juana Díaz, Carolina, San Lorenzo, Guayama, Patillas, Canóvanas, Humacao, Gurabo, and Fajardo.