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What is the time limit to file a death claim?

The deceased worker’s dependents must establish their claim within a period of six (6) months following the insured worker’s death. Should there be just cause, the Director of the Department of Labor may extend the claim period. However, no claim filed after a year from the date of the worker’s death will be considered as entitled to benefits by the Director or Secretary.

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Important Information for our Insureds

Due to our annual employee meeting, some of our Triple S Vida offices will have special hours. We want to inform you about the following changes:


Monday, February 16:

  • The Call Center will offer service from 8:00 a.m - 1:00 p,m. o The following offices will be closed: Central Office, Ponce, Yauco, San Germán, Mayagüez, San Sebastián, Isabela, and Arecibo.

Tuesday, February 17:

  • The following offices will be closed: San Juan, Manatí, Barranquitas, Vega Alta, Bayamón, Caguas, Coamo, Juana Díaz, Carolina, San Lorenzo, Guayama, Patillas, Canóvanas, Humacao, Gurabo, and Fajardo.